2. The Technical College of the Lowcountry 24/7 Online Support Center!Help?
a. Here you can browse helpful guides and material and contact the support team directly!
b. You may chat live with a support team member, submit a ticket with your issue or concern, or call directly, toll-free: 1-877-736-2586.
c. When doing so please use your TCL Student ID Number and TCL e-mail address associated with your Blackboard Account to eliminate confusion.
d. If you forget your Blackboard Password, you can Chat live with a support team member, submit a ticket, or call directly, toll-free: 1-877-736-2586 and a new password will be sent to your TCL e-mail account.
Online Learning Privacy:
All students enrolled at the Technical College of the Lowcountry (TCL), regardless of the mode of instruction (traditional, online, or hybrid), are protected by the Family Educational Rights and Privacy Act of 1974 (FERPA). As published in the TCL Catalog and Student Handbook, FERPA was designed to protect the privacy of educational records including those of online learners.
TCL encourages all faculty and staff communication with students, regarding TCL educational records and specific courses, be conducted via the official TCL Student E-mail account, that also requires a secure login.
SafeAssign Outage Wednesday July 29th
(Monday, July 27, 2015)
The SafeAssign central services will undergo maintenance that requires a service outage on Wednesday July 29, 2015 from 3:30 AM US Eastern until 7:30 AM US Eastern. SafeAssign functionality will not be available and an error will be displayed to the user. Papers will not be processed and reports will be delayed until after the maintenance has completed.
Please coordinate with you instructor if you have additional questions.